FAQs

Frequently Asked Questions

We work with professional agents to guarantee a timely shipping service. Plus, you can count on our team to support you 24/7 during the whole process. We are ready to help in case an issue occur. ADB Transport work with professional drivers who have proved themselves to be reliable and experienced to complete even the most complex job. We will never omit details regarding price rates, dates, and other important. And we have long lasting relationships with our carriers who have 5-star review ratings. Lastly, we are 100% committed to our customers and partners. Whenever you need professional shipping services, ADB Transport is here to help. We offer 24/7 phone, e-mail, live chat and message assistance.

Our rates are based on several different factors – size of vehicle, distance of transport, the working condition of the vehicle, time of year transport is required and the general market price for the particular route requested. By filling out a quote form on our home page, we can better estimate the exact costs.

We recommend that you schedule your move as soon as possible to insure that your vehicle is moved within the time frame which best meets you schedule. Usually, we are able to have a truck assigned and on its way to pick-up your vehicle 1 to 5 days from the date the vehicle is first available for pick-up. If your vehicle is available for immediate pick-up, we will work with you on getting your vehicle scheduled as close to the preferred date as possible. It is helpful when transportation orders are submitted approximately 5 days in advance of the available date. Scheduling your vehicle transportation in advance is helpful but it isn't always necessary.

For reservation you would need to share exact pick up and delivery address and names and phone numbers of people who is going to be on pick up and delivery and first available pick up date. Reservation is free of charge, we don’t charge anything upfront. Once we secure the spot on the trailer, you will be obliged to pay deposit. Balance is due on pick up or delivery and you can pay it with cash, cashier’s check or money order to a driver directly.

No, the quote is all inclusive. It covers door to door service, full bumper to bumper insurance, all tax and tolls paid, and personal belongings up to 100 lbs free of charge.

 
There are a few factors that affect the auto transport cost: route distance, vehicle size and condition (running or non-operable), the type of trailer that would be used (open or enclosed) and the season. For example if you want to ship your vehicle down to Florida, in fall, the cost will be higher due to the tremendous amount of traffic caused by snowbirds moving south to Florida.

Drivers are not allowed to accept credit cards or person checks on delivery. If you have an outstanding balance that is due on delivery, please make sure that you have cash, cashier’s check, or money order

The main factor affecting pick-up time is location. If your vehicle has to be picked up from a big metropolitan area, your auto will usually be picked up on the exact date you need it to be picked up. Keep in mind that sometimes delays might occur due to weather, traffic, and road conditions. If your vehicle has to be picked up from a more rural area, it might take 2 or more days to be picked up.

Once we have confirmed your dates with your driver, you can expect your vehicle to arrive on time. Sometimes, there might be delays that are caused by unfortunate weather conditions, unexpected truck break downs, or other force majeure that the driver might encounter en route. Coast-to-Coast-Shipping usually takes between 7 and 10 days. Shipping a vehicle from north to south and vice versa take from 5 to 7 days. Auto transport under 500 miles should take less than 2 or 3 days, once the vehicle has been picked up.